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Negotiation (Harvard Method) 談判策略(哈佛法)

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methodology ops

Apply principled negotiation using BATNA, ZOPA, and the Harvard method to prepare for and conduct negotiations. Use this skill when the user needs to prepare for a negotiation, evaluate their bargaining position, design win-win solutions, or handle difficult negotiation situations — even if they say 'how do I negotiate this deal', 'what's my leverage', 'they won't budge on price', or 'help me prepare for this meeting'.

營運方法論技能:Negotiation (Harvard Method) 分析與應用。

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Methodology 方法論

IRON LAW: Know Your BATNA Before Entering Any Negotiation

BATNA (Best Alternative To a Negotiated Agreement) is your walkaway power.
If you don't know your BATNA, you don't know when to walk away — and
you'll either accept a bad deal or reject a good one.

Calculate your BATNA and the other side's BATNA before the negotiation starts.

Core Concepts

Concept Definition
BATNA Your best option if negotiation fails — your walkaway point
ZOPA Zone of Possible Agreement — overlap between both parties' acceptable ranges
Reservation price The worst deal you'd accept (set by your BATNA)
Aspiration price The best deal you realistically hope for

Harvard Principled Negotiation (4 Principles)

  1. Separate people from the problem: Address emotions and relationship separately from substantive issues. Be hard on the problem, soft on the person.

  2. Focus on interests, not positions: Positions are what people SAY they want. Interests are WHY they want it. "I want $100K salary" (position) vs "I need financial security and recognition of my expertise" (interests).

  3. Invent options for mutual gain: Expand the pie before dividing it. Brainstorm solutions that satisfy both parties' interests.

  4. Use objective criteria: Base agreements on fair standards (market rates, precedent, expert opinion) rather than who has more power.

Negotiation Preparation Checklist

  1. Your BATNA: What's your best alternative if this fails?
  2. Their BATNA: What's their best alternative? (weakens as their BATNA worsens)
  3. Your interests: Why do you want what you want? (list all, prioritize)
  4. Their interests: Why do they want what they want? (estimate, research)
  5. ZOPA: Is there overlap? If not, no deal is possible — focus on improving BATNA.
  6. Options: What creative solutions could satisfy both parties' interests?
  7. Objective criteria: What external standards can anchor the discussion?
  8. First offer strategy: Anchor high (if you speak first) or counter-anchor (if they go first)

Tactics for Difficult Situations

Situation Tactic
They won't move Ask "why" to uncover underlying interests
They use threats Acknowledge the threat without reacting; redirect to interests
They anchor extremely Counter-anchor with your own extreme (but justifiable) number
Deadlock Take a break, change the negotiator, or introduce a mediator
They say "take it or leave it" Test it — they usually don't mean it. Offer a concession and ask for one back

Output Format輸出格式

# Negotiation Prep: {Situation}

Gotchas注意事項

  • Anchoring is powerful: The first number spoken heavily influences the final outcome. If you can anchor first with a justified extreme, do so.
  • Interests are often compatible: Two parties fighting over one orange may both be satisfied if one wants the peel (for baking) and the other wants the juice. Ask "why" before assuming zero-sum.
  • BATNA improves with preparation: Your BATNA isn't fixed. Before negotiating, improve it — get competing offers, develop alternatives, reduce switching costs.
  • Concessions should be reciprocal: Never give a concession without asking for something in return. Unilateral concessions signal weakness.
  • Cultural negotiation styles vary: Direct (US, Israel) vs indirect (Japan, Taiwan) vs relationship-first (Middle East). Match your approach to the cultural context.

References參考資料

  • For multi-party negotiation tactics, see references/multi-party.md

Tags標籤

negotiationbatnaconflict-resolution